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Service

Mike Asatryan

Mike Asatryan

Director Of Fixed Operations

Certified
1294 Reviews
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Sales

Josh Alvarado

Josh Alvarado

Sales Manager
352 Reviews
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Eric Lopes

Eric Lopes

Sales Manager
16 Reviews
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Sagar Khatri

Sagar Khatri

Sales Manager
7 Reviews
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Parts

Armenak Galstyan

Armenak Galstyan

Parts Manager
137 Reviews
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Management

Badie Audish

Badie Audish

Sales Director
40 Reviews
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Jonathan Schwartz

Jonathan Schwartz

General Manager
15 Reviews
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Mena Mansour

Mena Mansour

Commercial Sales Manager
11 Reviews
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Annie Makerian

Annie Makerian

HR Manager
6 Reviews
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Finance

Moe Saab

Moe Saab

Finance Manager
11 Reviews
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Elisa Zamora Villareal

Elisa Zamora Villareal

Finance Manager
8 Reviews
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Claudia Loredo

Claudia Loredo

Finance Admin
7 Reviews
View Bio
Mike Asatryan

Mike Asatryan

Director Of Fixed Operations

1294 Reviews
Certified
Dealership Experience 6 years 6 months
Industry Experience 18 years 2 months
Recent Reviews

May 12, 2025

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bad experience.

bad experience.long wait for oil change even though I arrived first at 7am waited two hours there . Then they sent me home with an empty power steering fluid even though I asked if my levels would be checked . They did not even recommend I get a power steering fluid service .

May 03, 2025

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You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Apr 20, 2025

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I left a review earlier today about my experience

I left a review earlier today about my experience with the used Jeep dealer, not the main Jeep dealership in Van Nuys

Apr 18, 2025

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Clerk could have been more approachable and friendly.

Clerk could have been more approachable and friendly. Otherwise service was good and uber service was provided which I had to ask for because it was not offered. Tire pressure was not checked which I requested.

Apr 18, 2025

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Excellent service.

Excellent service. Benny is a true professional. Very happy with the diagnostics by the service department.

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Josh Alvarado

Josh Alvarado

Sales Manager
Recent Reviews

Apr 04, 2025

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Smooth, professional, transparent and great overall!

Smooth, professional, transparent and great overall! Will definitely be coming back for our next car.

Apr 02, 2025

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Perfect and accommodating in every way.

Perfect and accommodating in every way. They’re kind, thorough pros, through and through! The best in the SFV.

Dec 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx.

Dec 03, 2024

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I wouldn't recommend this dodge dealership, they lie

I wouldn't recommend this dodge dealership, they lie about there sale adds and charge you way more and definitely don't bring your car in for services it will be there for weeks and they offer no rentals, bad place.

Nov 17, 2024

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This is the worst service provider in the industry.

This is the worst service provider in the industry. The level of arrogance at this place is shocking! I will NEVER work with these a...holes again. They are never helpful and rip you off at every step of the process from buying the car to servicing it.

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Armenak Galstyan

Armenak Galstyan

Parts Manager
Recent Reviews

May 03, 2025

Dealership Rating
Employee Rating

You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Apr 02, 2025

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Perfect and accommodating in every way.

Perfect and accommodating in every way. They’re kind, thorough pros, through and through! The best in the SFV.

Dec 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx.

Oct 09, 2024

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This was an absolute scam.

This was an absolute scam. I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car before my car was even looked at. That was the first red flag. I thought I’d be getting an oil change and maybe new tires. What happened next was that I couldn’t get in touch with anyone for 4 days while I was also renting a car…Finally on Friday, September 20th, I was told that I needed a brake job. I then received a text from Hector asking me where my wheel locks were, which seemed suspicious. I thought during these last 4 days they would have already given me an oil change, checked my car, looked at the tires, and done the work. Instead, I finally have Hector reach out to say what needed to be done 4 days later. Obviously they hadn’t given my car a diagnostics check until that Friday morning, meaning they held it for 4 whole days of which I was paying for a rental. To my shock, when I received my car, the tires were not looked at (which I do need new tires), I didn’t get an oil change, and the price was outrageous. I was charged over $2,100 with $900 of that being labor alone, just for a brake job. I will never be returning.

Oct 02, 2024

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This was one of the worst experiences I’ve ever had.

This was one of the worst experiences I’ve ever had. My car sat in their lot for 4 months with no updates. I had to be the one calling every week for updates and never got a straight answer. After 4 months I got my car back and they only fixed one of the two issues that I brought it in for, and there was a giant dent in the drivers door and my windshield was cracked. Never been so disappointed in a customer experience. Will never go back to this location.

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Badie Audish

Badie Audish

Sales Director
Recent Reviews

May 03, 2025

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Employee Rating

You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Dec 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx.

Nov 19, 2024

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I literally bought my 2023 audi e-tron from this

I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on the freeway. I give these people scam of the year. No one calls me back. They constantly send me to voicemail. I have yet to speak with a professional that does their job. Jonathan Schwartz the General Manager is never ever there. He has these delinquents running the show without him. Very unprofessional. BEWARE. DONT BUY NOTHING FROM THEM!!! NOTHING!!! THEY ALMOST KILLED ME AND NOT RETURNING NONE OF MY CALLS

Nov 16, 2024

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RW VNCDJR is the worst dealer in America!

RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. I was sent by CDJR Corp. to the CDRJ Simi Valley dealership to finally get a real evaluation of the problems & defects. The Simi Valley CDJR techs took the vehicle for a real-world test drive and realized the vehicle was unsafe. Despit this CDJR Corp. still refused to return my funds and take the vehicle back. Two and a half years later, they settled and took back the vehicle and paid a settlement that was over 3 times what I origianlly paid RW VN CDJR. Don't buy from Russel Westbrook's VN CDJR! Go buy an Electric car from Honda, Lucid or Polestar instead.

Sep 22, 2024

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Quick service and service manager went above and beyond

Quick service and service manager went above and beyond to help me understand the work needed to get done on my vehicle. Very satisfied

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Eric Lopes

Eric Lopes

Sales Manager
Recent Reviews

Apr 23, 2025

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Worst service I have ever experienced at a car

Worst service I have ever experienced at a car dealership. We called ahead to see a specific car that was on the website. It was in service and never shown to us. We should have walked away at that point. We came back the next day to see a 2025 which they were happy to sell us. The brought it from their storage lot, dirty. I still didn’t say anything or walk away. I will never purchase from this dealer and will never recommend it to anyone. Terrible service

Apr 02, 2025

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Perfect and accommodating in every way.

Perfect and accommodating in every way. They’re kind, thorough pros, through and through! The best in the SFV.

Jan 02, 2025

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Amazing work by Payman and the entire service team.

Amazing work by Payman and the entire service team. Highly recommend. Will definitely come back again for service.

Dec 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx.

Dec 03, 2024

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I wouldn't recommend this dodge dealership, they lie

I wouldn't recommend this dodge dealership, they lie about there sale adds and charge you way more and definitely don't bring your car in for services it will be there for weeks and they offer no rentals, bad place.

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Jonathan Schwartz

Jonathan Schwartz

General Manager
Recent Reviews

May 03, 2025

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Employee Rating

You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Dec 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx.

Nov 19, 2024

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I literally bought my 2023 audi e-tron from this

I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on the freeway. I give these people scam of the year. No one calls me back. They constantly send me to voicemail. I have yet to speak with a professional that does their job. Jonathan Schwartz the General Manager is never ever there. He has these delinquents running the show without him. Very unprofessional. BEWARE. DONT BUY NOTHING FROM THEM!!! NOTHING!!! THEY ALMOST KILLED ME AND NOT RETURNING NONE OF MY CALLS

Nov 16, 2024

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RW VNCDJR is the worst dealer in America!

RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. I was sent by CDJR Corp. to the CDRJ Simi Valley dealership to finally get a real evaluation of the problems & defects. The Simi Valley CDJR techs took the vehicle for a real-world test drive and realized the vehicle was unsafe. Despit this CDJR Corp. still refused to return my funds and take the vehicle back. Two and a half years later, they settled and took back the vehicle and paid a settlement that was over 3 times what I origianlly paid RW VN CDJR. Don't buy from Russel Westbrook's VN CDJR! Go buy an Electric car from Honda, Lucid or Polestar instead.

Nov 12, 2024

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Scared to come out his office and talk to me (customer)

Scared to come out his office and talk to me (customer) about a vehicle I purchased and has had millions of problems from the beggining

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Mena Mansour

Mena Mansour

Commercial Sales Manager
Recent Reviews

May 03, 2025

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Employee Rating

You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Dec 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx.

Nov 19, 2024

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I literally bought my 2023 audi e-tron from this

I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on the freeway. I give these people scam of the year. No one calls me back. They constantly send me to voicemail. I have yet to speak with a professional that does their job. Jonathan Schwartz the General Manager is never ever there. He has these delinquents running the show without him. Very unprofessional. BEWARE. DONT BUY NOTHING FROM THEM!!! NOTHING!!! THEY ALMOST KILLED ME AND NOT RETURNING NONE OF MY CALLS

Nov 16, 2024

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RW VNCDJR is the worst dealer in America!

RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. I was sent by CDJR Corp. to the CDRJ Simi Valley dealership to finally get a real evaluation of the problems & defects. The Simi Valley CDJR techs took the vehicle for a real-world test drive and realized the vehicle was unsafe. Despit this CDJR Corp. still refused to return my funds and take the vehicle back. Two and a half years later, they settled and took back the vehicle and paid a settlement that was over 3 times what I origianlly paid RW VN CDJR. Don't buy from Russel Westbrook's VN CDJR! Go buy an Electric car from Honda, Lucid or Polestar instead.

Oct 11, 2024

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Had an amazing experience buying my promaster with the

Had an amazing experience buying my promaster with the Commercial Manager, Mena Mansour. I wanted a very particular Promaster with all the options. Was not easy to find but Mena made it happen. Took 3 days to locate and Mena stayed on top of it better than I could have expected. After all the hard work he gave me an amazing deal. This is your guy for any Ram commercial truck or van.

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Moe Saab

Moe Saab

Finance Manager
Recent Reviews

May 03, 2025

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You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Apr 23, 2025

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Worst service I have ever experienced at a car

Worst service I have ever experienced at a car dealership. We called ahead to see a specific car that was on the website. It was in service and never shown to us. We should have walked away at that point. We came back the next day to see a 2025 which they were happy to sell us. The brought it from their storage lot, dirty. I still didn’t say anything or walk away. I will never purchase from this dealer and will never recommend it to anyone. Terrible service

Dec 09, 2024

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Bunch of scammers and thief’s, they took almost 3 months

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx.

Nov 19, 2024

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I literally bought my 2023 audi e-tron from this

I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on the freeway. I give these people scam of the year. No one calls me back. They constantly send me to voicemail. I have yet to speak with a professional that does their job. Jonathan Schwartz the General Manager is never ever there. He has these delinquents running the show without him. Very unprofessional. BEWARE. DONT BUY NOTHING FROM THEM!!! NOTHING!!! THEY ALMOST KILLED ME AND NOT RETURNING NONE OF MY CALLS

Oct 09, 2024

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This was an absolute scam.

This was an absolute scam. I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car before my car was even looked at. That was the first red flag. I thought I’d be getting an oil change and maybe new tires. What happened next was that I couldn’t get in touch with anyone for 4 days while I was also renting a car…Finally on Friday, September 20th, I was told that I needed a brake job. I then received a text from Hector asking me where my wheel locks were, which seemed suspicious. I thought during these last 4 days they would have already given me an oil change, checked my car, looked at the tires, and done the work. Instead, I finally have Hector reach out to say what needed to be done 4 days later. Obviously they hadn’t given my car a diagnostics check until that Friday morning, meaning they held it for 4 whole days of which I was paying for a rental. To my shock, when I received my car, the tires were not looked at (which I do need new tires), I didn’t get an oil change, and the price was outrageous. I was charged over $2,100 with $900 of that being labor alone, just for a brake job. I will never be returning.

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Elisa Zamora Villareal

Elisa Zamora Villareal

Finance Manager
Recent Reviews

May 03, 2025

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You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Aug 05, 2024

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When I walked in to this dealership, it was very clean

When I walked in to this dealership, it was very clean and the staff was friendly.

May 26, 2024

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Amazing service tremendous people very polite and they

Amazing service tremendous people very polite and they know what they’re doing they serviced my car on time with no problem truly amazing

Apr 25, 2024

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Thai dealership is very unprofessional and lack

Thai dealership is very unprofessional and lack communication needs training on communication will not recommend

Apr 22, 2024

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Hector was so helpful and communicated repair status on

Hector was so helpful and communicated repair status on my truck and was completed when promised .

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Sagar Khatri

Sagar Khatri

Sales Manager
Recent Reviews

Apr 02, 2025

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Perfect and accommodating in every way.

Perfect and accommodating in every way. They’re kind, thorough pros, through and through! The best in the SFV.

Mar 02, 2025

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The Service was very good pleasant and fast Thank you

The Service was very good pleasant and fast Thank you I had good experience from the staff

Dec 03, 2024

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I wouldn't recommend this dodge dealership, they lie

I wouldn't recommend this dodge dealership, they lie about there sale adds and charge you way more and definitely don't bring your car in for services it will be there for weeks and they offer no rentals, bad place.

Nov 26, 2024

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Love this dealership.

Love this dealership. Many good experiences with sales, parts, and Mr. Benny in the service department is my go to for all my Ram trucks.

Nov 19, 2024

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I literally bought my 2023 audi e-tron from this

I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on the freeway. I give these people scam of the year. No one calls me back. They constantly send me to voicemail. I have yet to speak with a professional that does their job. Jonathan Schwartz the General Manager is never ever there. He has these delinquents running the show without him. Very unprofessional. BEWARE. DONT BUY NOTHING FROM THEM!!! NOTHING!!! THEY ALMOST KILLED ME AND NOT RETURNING NONE OF MY CALLS

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Claudia Loredo

Claudia Loredo

Finance Admin
Recent Reviews

May 03, 2025

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You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Feb 02, 2025

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Tricked us into a so called “free”warrantee.

Tricked us into a so called “free”warrantee. Wasted a day haggeling and then this. Complained and they said they took it off, that way a lie. Horrible place to but a car.

May 26, 2024

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Amazing service tremendous people very polite and they

Amazing service tremendous people very polite and they know what they’re doing they serviced my car on time with no problem truly amazing

May 02, 2024

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BAD & FRUSTRATING - It's exceptionally inconvenient to

BAD & FRUSTRATING - It's exceptionally inconvenient to have to wait a month or more to get an appointment to get your vehicle looked at. Then, it took them almost an additional week to take 1 hour to diagnose the problem. (Also, them charging $300/hr. for service, is exceptionally high, & not affordable for almost anyone.) It's also frustrating to have paid $3,500 for a lifetime extended engine warranty from the person that sold me the vehicle, & then to be told when I do need service, that NONE of the engine parts that are causing the "check engine" light to illuminate, are covered under that warranty! The dealership repair center said, "we plug the part number into the computer, & if it says tge parts are not covered, sorry, there's nothing we can do." The shocking part I truly didn't expect after being disappointed in no warranty coverage, was to be told I was now being charged $300 to pick up my broken vehicle. (Meaning that even diagnosing the warranty problem was costing me their gluttonous $300/hr.) Imagine being told by a salesperson selling you a very expensive lifetime extended warranty that all mechanical issues would be covered... then you buy that warranty on good faith... the vehicle check engine light comes in & they hold your vehicle for a week before letting you know that not only AREN'T they going to fix your vehicle, but are now charging you $300 to get the broken vehicle back!? It's really kind of gross & feels really predatory. The service manager gave me the Mopar lifetime warranty phone number to ask them to approve the repairs, but that was friutless. The out-of-country call center said they couldn't help...in fact, they said the same thing the dealership said which was, "we plug the part number into the system & it tells us if the part is covered or not." Just be careful . When it costs you $300 to have an auto shop diagnose a simple check engine light, you know they don't care about your future business or referrals. I did end up paying over $1,100 to get the repair done because it made more sense to me than paying $300 to get my vehicle back broken. (Special note: If you don't have cash, & need to put the proxy repair on a credit card, they now have a new 3% processing fee to run your credit card!) Such bad, predatory business practices they've got. Maybe use Google or Yelp reviews & find an auto shop with good reviews, that doesn't gouge it's clients? 🤷‍♂️

Apr 25, 2024

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Employee Rating

Thai dealership is very unprofessional and lack

Thai dealership is very unprofessional and lack communication needs training on communication will not recommend

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Annie Makerian

Annie Makerian

HR Manager
Recent Reviews

May 03, 2025

Dealership Rating
Employee Rating

You guys keep asking me to give you reviews and I don't

You guys keep asking me to give you reviews and I don't know why this is like the 4th or fifth time I'm in there the first time was with a transmission on a brand new 2024 Wagoneer now I'm in there no I have to go get an oil change now I'm in there for some electric couldn't even get into my car so what kind of b******* is this Russell Westbrook you're full of s*** you need to take this m************ car back you need to shut that God xxxx place down I'm already getting y'all and if my car have to go back there one more time y'all going to really be sued bad

Dec 09, 2024

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Employee Rating

Bunch of scammers and thief’s, they took almost 3 months

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx.

Nov 19, 2024

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Employee Rating

I literally bought my 2023 audi e-tron from this

I literally bought my 2023 audi e-tron from this unprofessional company and they sold me a vehicle with a plug in the tire, inspection light on, 3 recalls on the vehicle and my brake malfunction on the freeway. I give these people scam of the year. No one calls me back. They constantly send me to voicemail. I have yet to speak with a professional that does their job. Jonathan Schwartz the General Manager is never ever there. He has these delinquents running the show without him. Very unprofessional. BEWARE. DONT BUY NOTHING FROM THEM!!! NOTHING!!! THEY ALMOST KILLED ME AND NOT RETURNING NONE OF MY CALLS

Nov 16, 2024

Dealership Rating
Employee Rating

RW VNCDJR is the worst dealer in America!

RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. I was sent by CDJR Corp. to the CDRJ Simi Valley dealership to finally get a real evaluation of the problems & defects. The Simi Valley CDJR techs took the vehicle for a real-world test drive and realized the vehicle was unsafe. Despit this CDJR Corp. still refused to return my funds and take the vehicle back. Two and a half years later, they settled and took back the vehicle and paid a settlement that was over 3 times what I origianlly paid RW VN CDJR. Don't buy from Russel Westbrook's VN CDJR! Go buy an Electric car from Honda, Lucid or Polestar instead.

Sep 22, 2024

Dealership Rating
Employee Rating

Quick service and service manager went above and beyond

Quick service and service manager went above and beyond to help me understand the work needed to get done on my vehicle. Very satisfied

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    Eric Lopes
    Sagar Khatri
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    Eric Lopes

    Eric Lopes

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    16 Reviews
    Sagar Khatri

    Sagar Khatri

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Gerencia

  • Jonathan Schwartz

    Jonathan Schwartz

    General Manager

    Jonathan Schwartz

    Jonathan Schwartz

    General Manager

  • Badie Audish

    Badie Audish

    Sales Director

    Badie Audish

    Badie Audish

    Sales Director

  • Annie  Makerian

    Annie Makerian

    HR Manager

    Annie  Makerian

    Annie Makerian

    HR Manager

Ventas

  • Eric Lopes

    Eric Lopes

    Sales Manager

    Eric Lopes

    Eric Lopes

    Sales Manager

  • Sagar Khatri

    Sagar Khatri

    Sales Manager

    Sagar Khatri

    Sagar Khatri

    Sales Manager

  • Josh Alvarado

    Josh Alvarado

    Sales Manager

    Josh Alvarado

    Josh Alvarado

    Sales Manager

  • Mena  Mansour

    Mena Mansour

    Commercial Sales Manager

    Mena  Mansour

    Mena Mansour

    Commercial Sales Manager

Departamento de Finanzas

  • Claudia Loredo

    Claudia Loredo

    Finance Admin

    Claudia Loredo

    Claudia Loredo

    Finance Admin

  • Elisa Zamora Villareal

    Elisa Zamora Villareal

    Finance Manager

    Elisa Zamora Villareal

    Elisa Zamora Villareal

    Finance Manager

  • Ryan Saab

    Ryan Saab

    Finance Manager

    Ryan Saab

    Ryan Saab

    Finance Manager

  • Ross Perera

    Ross Perera

    Finance Manager

    Ross Perera

    Ross Perera

    Finance Manager

  • Moe Saab

    Moe Saab

    Finance Manager

    Moe Saab

    Moe Saab

    Finance Manager

  • Ara Kalaidjian

    Ara Kalaidjian

    Finance Manager

    Ara Kalaidjian

    Ara Kalaidjian

    Finance Manager

Partes

  • Armenak Galstyan

    Armenak Galstyan

    Parts Manager

    Armenak Galstyan

    Armenak Galstyan

    Parts Manager

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Van Nuys Chrysler Dodge Jeep RAM 34.18112, -118.44862.