Customer Testimonials

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DealerRater May 20, 2024

Mena was solid and consistent on getting back to me, He made sure I got all the information I needed to make a quick decision to buy my new truck.. mahalo Mena

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Google May 18, 2024

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DealerRater May 18, 2024

Benny is the best i love the guy please let him know nick thinks he is the best

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Google May 18, 2024

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Google May 18, 2024

Great service once again!!!

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Google May 16, 2024

Had such a smooth and lovely car buying experience with them. They made it work for me🙌🏼

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Google May 14, 2024

Alvaro is the must go person to this dealer . He’s reasonable and really helps you out. My experience in this dealership was like no other before smooth and quick. Also he’s very transparent .Dealership is nice and kept well maintain.

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Google May 14, 2024

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DealerRater May 13, 2024

Friendly efficient service Thoroughly explained all the details of my car’s needs. Follow-up was excellent

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Google May 13, 2024

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Google May 12, 2024

Great...no, wait...Amazing Service! Quality work, friendly staff, fast and convenient service.

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Google May 12, 2024

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Google May 12, 2024

This was our first purchase from Van Nuys CDJR and we couldn't have asked for a better experience. Thank you Lazo, Justin, and Mo for your professionalism and attention through this process!

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DealerRater May 12, 2024

Hector was great. always willing to help. Very knowledgeable. Very, very very very good communication.

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DealerRater May 10, 2024

Very satisfied with the dealership and the service…. My service advisor Roger was great…. Very communicative in terms of the work that had to be done and when the car would be completed….

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Google May 10, 2024

Benny was amazing in helping us

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DealerRater May 10, 2024

Very fast with the Service,respectful,& kept me updated at all times. Done when said said they would

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Google May 10, 2024

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Google May 9, 2024

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DealerRater May 7, 2024

Easy to park, and check in with service team member. Payman was super helpful and professional

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DealerRater May 6, 2024

great service and attention, i was happy with my experience. don’t have any notes

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Google May 5, 2024

Junior in the service was great and knowledgeable and solved the issue with my Jeep very quickly! They even water it!! Highly recommend!!!!

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Google May 5, 2024

I had a great experience here Luis helped be purchase and car and I didn’t feel pressured like at most dealerships and they worked with me. Thank you !

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Google May 4, 2024

Fast and good experience with service.

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Google May 4, 2024

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Google May 4, 2024

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Google May 2, 2024

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DealerRater May 1, 2024

The service was very friendly. The service was also very quick. I have no complaints.

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Google May 1, 2024

Came in for my appointment for a 40k mileage service and a problem with my tire pressure on a Thursday morning at 7am. The service advisors at the desk are nice and welcoming. Hector Jr helped me out first and then Hector helped afterwards. Hector was very helpful in communicating what I would need to get done for service. I decided to wait for my vehicle since I had somewhere to be afterwards. The waiting area had early 2000s r&b/rap music I appreciated listening to. They did an oil change, rotated my tires, checked the tire pressure, ...

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Google Apr 30, 2024

Armen is an excellent example of competence and courtesy, from day one. In a world where customer service is almost extinct and non existent he went above and beyond. He was incredibly efficient in his communication with great attention to my situation, and delivered results. He reduced my highly stressful situation with calm and professionalism. I would recommend him, largely due to his work ethic. I am sincerely grateful to him.

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Google Apr 30, 2024

Exceptional experience! I sold my car to them and was out in less than 10 minutes with speed and efficiency. They had an Uber ready for me ready to get me home. Highly recommend!

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Google Apr 30, 2024

Truly appreciate Benny and the Van Nuys Dodge Team who took care of my car. My Dodge Challenger feels brand new and I am extremely grateful for the customer service! Thanks again Van Nuys Dodge Family!

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DealerRater Apr 30, 2024

same as always, great service, Payman very helpful and take care of the customer always... i only go to Dodge Van nuys because of Payman

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Google Apr 29, 2024

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Google Apr 27, 2024

Great customer service and seamless experience. Brian and Justin helped my husband find his dream truck!

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DealerRater Apr 26, 2024

I got my truck back working perfectly well. They fixed the main issue and any other problems it had. The advisor Payman and supervisor Hector were very helpful. I’m definitely coming back.

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Google Apr 26, 2024

Very satisfied, The person who helped us was very nice , and excellent service

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DealerRater Apr 26, 2024

Excellent Service Experience at Van Nuys Chrysler Dodge Service Center.thank you I got what I need

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Google Apr 26, 2024

Justin and santos helped us out. Very good and helped us out with a very good deal and fast. Didnt keep us there for hours. Not sure we wouldve gotten the same deal with anybody else. Recommend asking for santos and justin when you drive up. Very happy with our purchase and service. Thank you for our new dodge ram.

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Google Apr 24, 2024

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DealerRater Apr 22, 2024

Hector was so helpful and communicated repair status on my truck and was completed when promised .

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Google Apr 22, 2024

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Google Apr 21, 2024

Armen at the Service department is the best. Only person I trust when servicing my Jeep.

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Google Apr 21, 2024

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Google Apr 19, 2024

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Google Apr 19, 2024

Your service writer was beneficial. He as able to work me into the already busy schedule.

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Google Apr 15, 2024

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DealerRater Apr 15, 2024

Hector Jr was great. Quick and easy service. He is always my go to guy. Service was done quicker than expected.

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Google Apr 15, 2024

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DealerRater Apr 15, 2024

The service was so helpful and much quicker than I had expected it to be!

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Google Apr 14, 2024

Great service, on time and all items attended to. Charges very reasonable compared to other service centers.

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Google Apr 14, 2024

I was there just to do regular service, but Roger not only took care of that he also was able to fix a recall, excellent service!!

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DealerRater Apr 14, 2024

Good response And good work. In timely manner. We were pleased and happy with the results

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Google Apr 13, 2024

I had a recent service appointment and Armen, my appointed service advisor, helped me throughout the process. He was able to order a specific part I needed fixed very quickly. Able to provide transportation for me back home while my car was being serviced. And in general, just made the process very smooth. Shout out to Armen!

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Google Apr 12, 2024

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Google Apr 12, 2024

Went in without an appointment. They still took me in with no hesitation. Took care of the issue and gave my car back the same day!

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DealerRater Apr 10, 2024

Armen is excellent Very courteous. Followed up appropriately. Checked in after I picked up Jeep.

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Google Apr 10, 2024

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Google Apr 8, 2024

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Google Apr 7, 2024

Benny was extremely helpful and personable. My vehicle was done much faster than originally thought. Everyone is very professional and efficient. Thank you all!

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Google Apr 7, 2024

Thanks Payman for your help!

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Google Apr 5, 2024

Great experience I had at van nuys Chrysler Dodge Ram and jeep especially from Vahe and Justin they really helped me out on getting my car super friendly and great customer service

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Google Apr 4, 2024

Benny was very helpful in getting my jeep fixed with warranty.

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DealerRater Apr 4, 2024

My experience with the dealership was fantastic. They completely took care of my car without any charge. I would highly recommend this place.

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DealerRater Apr 3, 2024

Waiting too long for vechicle to be finished. Two months. Payman kept me in the loop

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Google Apr 2, 2024

thank you Kevin from commercial you are the best👍

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Google Apr 2, 2024

Payman, my service advisor, was great! I scheduled my service online, came in and he quickly checked me in. Gave me a rundown of what to expect and everything went smooth!

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Google Apr 2, 2024

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Google Apr 2, 2024

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Google Apr 1, 2024

The service department was very helpful and knowledgeable about fixing my problem

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Google Apr 1, 2024

Great service. No wait. I was very happy with my oil change.

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Google Mar 31, 2024

CDJR Van Nuys is by the far the best dealership I have ever worked with. I have bought 5 cars from them and there this a reason why I keep going back. They are straightforward, honest, helpful, and don’t waste your time. I just got my new car from them yesterday and I got a great price on the vehicle, not to mention and was in and out of the dealership in under 3 hours (which is unheard of). It was seamless and easy. AAditya, Justin and Sagar are a dream team! They made sure all my concerns were listened to ...

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Google Mar 30, 2024

Super helpful service staff. Got my wife in and out in no time.

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DealerRater Mar 30, 2024

Professional and courteous. Went the extra mile for me. Let me drive the truck home with Sam to make sure it fit it to my garage.

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Google Mar 29, 2024

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Google Mar 29, 2024

Excellent Service Experience at Van Nuys Chrysler Dodge Service Center. I recently had the pleasure of utilizing the service center at Van Nuys Chrysler Dodge, and I must say, it was an exceptional experience from start to finish. The staff were incredibly knowledgeable and courteous, making the whole process seamless.From the moment I arrived, I was greeted with professionalism and a willingness to assist. The service advisor Vahe took the time to listen to my concerns and thoroughly explain the recommended maintenance for my vehicle. Their expertise was evident, and I felt confident in their recommendations.The service itself ...

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Google Mar 28, 2024

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Google Mar 27, 2024

They're well staffed. I recently purchased a used Challenger and decided to peruse the dealership while my car was being serviced and the showroom floor looked amazing with 4 Demon 170's parked on it. They even had a small accessories and parts store which no other dealership in the strip had. The staff was friendly and said hi and didn't give me the stink eye, as I'm sure they could tell I wasn't buying just looking.

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DealerRater Mar 26, 2024

Thank you for your service Thank you for your time Thank you for your advice

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Google Mar 25, 2024

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Google Mar 25, 2024

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Google Mar 25, 2024

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Google Mar 24, 2024

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Google Mar 24, 2024

Leo is the best!

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Google Mar 22, 2024

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Google Mar 22, 2024

Great service as always. Calling out Roger for being highly affable, professional, and transparent throughout the whole process.

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Google Mar 22, 2024

Benny has been our service advisor and always courteous and helpful.

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Google Mar 22, 2024

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DealerRater Mar 21, 2024

Very friendly, helpful and efficient! We had a great experience and will be recommending the two men who helped us.

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Google Mar 21, 2024

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Google Mar 19, 2024

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Google Mar 19, 2024

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Google Mar 17, 2024

Service for oil change is still really good. I haven't had anything major yet, but hope they can do as well for the big stuff.

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DealerRater Mar 17, 2024

The service are very fast and the custmer representative is very helpful and accomodating. I will recommend this car dealership. Good job 👍🏻

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Google Mar 17, 2024

The ubered me to and from the dealer and got all my repairs done same day as per usual.

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DealerRater Mar 16, 2024

Extremely helpful above and “beyond” my expectations in my past experience there 20 years before !! I’m so glad I went in and all set ice personal made me feel like I was Special!!!

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Google Mar 16, 2024

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DealerRater Mar 15, 2024

They have repaired my warrantee issues both times, and returned my truck on or before when promised.

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DealerRater Mar 15, 2024

Fast and efficient … I don’t really need to use fifteen words… I ain’t that talkative

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Google Mar 15, 2024

excellent service


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