Customer Testimonials
Great service amazing workers. Big thank you to service adviser Paymen for always taking care of my vehicle. Thank you
Warranty mirror repair done it took 2 weeks for an appt… be advised even though this was a safety issue, due to the back log of vehicles needing service this was the best and earliest I could get between 2-3 dealerships. I discovered recently or just after picking up my vehicle, the service tech didn’t reattach a wiring harness. If you get anything done be sure and check that nothing is out of place, my harness just fell down while I was driving… thankfully it didn’t block my brake pedal or interfere with my accelerator. I gave 5 stars for ...
Always have a great experience here. Bought a Dodge Charger off Carvana with a couple of issues right off the bat and they helped me out with checking my warranty and fixing everything wrong with the car. Had to drop it off a couple times and every time I got it back it was freshly washed and they even put gas in for me, and offered complimentary Ubers as well. Fast service and great communication. Armen was my technician and is absolutely amazing. He has great customer service and goes above and beyond. Go visit Armen for the best experience. ...
They were very helpful, I'm very happy with the service, very good experience
THEY GET STUFF DONE AND WITH FANTASTIC ENERGY
The costumer service I received from Rogelio for my oil change was really nice, he went above my expectations
Great
Everyone very welcome, happy and helpful! Great service.
Peyman was efficient and helpful during my service appointment. I was able to get my car back the following day
Armen and the staff at the Van Nuys Jeep were helpful, communicative and informative. I am very happy with the service they provided me and would definitely recommend them to my friends and family. Great Job!!!
Very kind upfront service. They let me know my options and provided pricing upfront. They let me know all the steps
Even though there was great service rendered overall, and the car wash with tire polish at the end is really nice, I realized the tires were not rotated nor where they all inflated and calibrated. Also, after the software update it seems that my car has some trouble going full speed which has been concerning.
(Translated by Google) Thank you all for being a good job 👍🚘 (Original) Gracias átodos por a ser un buen trabajo 👍🚘
2nd car bought at this dealer. Great service. Highly recommend Jose Bautista he has made the process very easy.
Took my 2015 Dart for recall work. I was told by Benny they would need to keep my car for a week to do the work. I said OK. Later that day Benny called me to let me know of an issue they found with my CV axles, which is great that they take the time to check the vehicle for other issues besides what you take it in for. Later that same day, Benny called me that the work was done on my vehicle. So that was fantastic that it only took one day and not a week. Thank you ...
Excellent experience as always!
Service department fast and corteus problem fixed very good understanding
Amazing customer service!!
Payman was very nice and helpful
Took my car in for an oil change. They were very professional and provided excellent service.
Great customer service. Aram went above and beyond. He is a very nice person and accommodating
Benny was great! My brakes stopped working and he took in the vehicle right away. The service team listened and got to work fixing the brakes with no extra this and that finds. Thank you!
Raffi and the team made it happen. Shout out for helping me.
Thank you guys for the amazing oil change service. The gentlemen at the front desk makes you feel welcome and is super Knowledgeable. You guys at Van Nuys Chrysler Dodge Jeep have A+ service care.
I called last minute and luckily I was given a 7:15 appointment. My truck was given the 30 thousand mile check up and a few other checks alone with tire rotation. My truck was finished in record time and to my surprise they even washed my truck. This was my second experience, both were top notch in professionalism along with quality of work.
Took a week of negotiating. Worth it though, they worked with me until the end. Definitely would recommend.
Had an appointment @ 7:00 am was out by 8:00 am fast and great service.
Great service all around!
Vahe the service rep is very knowledgeable, professional, respectful and responsible. I have been dealing with him for long period of time already and gotta say i am amazed how he does everything in a timely manner. Thank you Vahe a million..
The service department has been amazing and they have taken care of me every time I bring in my vehicle for service. They are fast, understanding, and also explain in detail on what kind of works needs to be done and why. I highly recommend the service department, especially Vahe, at Van Nuys Jeep and I will continue to go there for service for as long as I own my Jeep!
Great Dealer , Great service department Roger my Service advisor , was great , kept me informed, of repair process , and answered all my concerns
This was my second visit, and you guys continue to go above and beyond in providing excellent service. Great, consistent communication, and stellar customer service. In particular, ARMEN (who I've dealt with for both visits) is just great. Super, super helpful. Eager to be of help and takes the time to make sure the issues were handled.
Super fast service! Great office staff!
Rogelio is great. He always keeps me informed and updated during my visits. I appreciate the professionalism of the staff. Thank you.
I would like to said that was a good service Good attitude Thanks for help us with the choices
Very happy with the service. Peyman was extremely professional and nice. Would love to come back again
Awesome
We had a great experience when purchasing my husband's new car.
Uno de los mejores dealers buen servicio recomendado y pura calidad uno de los m
Benny and Jad are FANTASTIC! Benny is always kind, respectful, and good at what he does. I go here because of him. A 10 in my book!
Paymon is ridiculously talented! Whatever you are paying him he deserves more. He is knowledgeable and a great dude, thank you
Service advisor. ARMEN who is the most humble, respectful professional, and I don't want to business that I have ever come across five stars to him.
My service coordinator, Payman Arjang, processed the servicing of my car and did an excellent job. He took in the car, arranged for Uber to take me home and also for Uber to pick me up and return me to the car dealership. My car was serviced, washed and ready. Thank you, Payman.
They did it quick oil change 👍🏾
The service department representatives were a pleasure to work with. They were very attentive, perceptive and understanding. The service was competed efficiently and properly. Notwithstanding that there were some major items to diagnose and repair, my car was returned to me well in advance of the estimated completion date. Excellent!!’nn
Benny was very helpful and a pleasure to work with. Service was exceptional and prompt.
BENNY & JAD are the best! Always gracious and helpful! They is why I go there!
Happy with the service
Awesome working with Salesman Michael and Finance Manager Joe. I felt they were crucial in making my buying experience a good one. Keep up the good work, gentlemen!
Thank you! Hector was great, friendly knowledgeable and very professional. I will most definitely call him again next time and you should too.
Great place & Good service.
Payman took good care of me by communicating and providing me with an Uber ride home after dropping off my car. When my car was ready for pick up, after the service was complete, it was waiting for me, ready to go. I was very happy with the repair work as well. I can tell the difference when driving.
It was very easy to get my service done. Rogelio was polite and thorough and did a great job.
Service was good and fast. Only downside is relatively high prices.
Fast and well done.
Rene is a great sells man he always takes care of me ,this is my 3rd time purchasing a car here ,great dealer great customer service ,joe was also great
The service guys are amazing
It was an awesome experience , first time buying a car couldn’t be more easier. Zaman was really helpful and respectful
I was very satisfied with the service department. They got me in for an appointment quickly and made me feel important as a customer.
Best experience I’ve had buying a car. Of course like all dealers, they wanted to make the deal. But they weren’t pushy and they were very willing to work with me and my needs. Service was outstanding and all staff I interacted with were attentive and kind. Would highly recommend.
Harry (Hrag) our salesperson was fantastic. Great person to work with. Bought a Jeep wrangler today .
Hector is great! Very good communication and his customer service is 10/10.
All staff I desalt were very helpful and knowledgeable and pleasant. Very pleased with the car and entire transaction.
Fadal and the team put together a great deal on the Challenger that we’ve been searching for across the country.
Thank you guys for the amazing oil change service. I also like to especially thank the gentlemen at the front desk who returned my wallet that I had forgotten at the desk upon drop off and returned it to me upon return to pick up my vehicle. You guys at Van Nuys Chrysler Dodge Jeep are a class act!! 👊🏼💯
Rayyan was great. So helpful and understanding. Explained everything in detail and got me a great car with a great deal. Thanks team!
This is my second car from Van Nuys CDJR. Excellent service, particularly Sultan! Thanks so much! Very happy customer.
we had an excellent experience at Van Nuys Jeep. We came to this dealership because we were unhappy with the deal we were being offered at a competing dealership closer to our house, and we couldn’t be happier with our experience at Van Nuys. The staff was kind and patient, the facility was clean and well equipped, and we left with our dream car and a great price. Highly recommend, and we’ll come back next time we’re in the market for a Jeep.
From the start Rashan treated us like family and at no point did we ever feel any different. Mo and Ryan made the numbers happen to get our daughter her 1st lease on her own. Joe in Finance was great, we talked and laughed and forgot we were finalizing a car lease. Love these guys and the whole team, ALL of my referrals for any CDJR will be to the team here.
Friendly and supportive. Yes
Eddie was great. Always tries to be helpful. We appreciate his efforts especially when things are so rxiensive.
Very happy with their service department. Hector is my POC and he always makes sure to accommodate my needs to the best of his ability. They are definitely a busy dealership with constant, customer. I definitely recommend him.
Payman was great help throughout the process .. I won’t hesitate to bring back the car to this great team. Thank you very much
Great service and communication