Customer Testimonials
Roger, the Service Advisor who always looks after me and my vehicle, is very helpful and professional.
Mike is remarkable. And I so appreciate his support. The van doesn't always move smoothly through your service process. However. There was supposed to be a tire rotation when I last took the van in but for some reason that wasn't done and doesn't really seem justified to me
Honest conversation, determination of finding the jeep i wanted, professional sales ,and great financing deals Differently will recommend and purchase again Analia and AMIR IS AMAZING HIGHLY IMPRESSED
Excellent customer service.
The service team was exceptional! From start to finish, they were professional, knowledgeable, efficient, and attentive to my needs. They kept me informed throughout the process and ensured required services were performed awesomely. I truly appreciate the high level of care and customer service. I’ll definitely be returning for future service needs and recommending this dealership to others.
Definitely coming back, the service was great! Albert Masihi was super kind and explained everything in great detail!
Love this dealership. Many good experiences with sales, parts, and Mr. Benny in the service department is my go to for all my Ram trucks.
Payman is a good and freindly service advisor who has got a hurtin for a squirtin
Albert was helpful
Excellent service and experience with my advisor Ben. Very smooth. He was always attentive to my calls and concerns.
Junior is the best great service by Jorge entire team, they took care of our truck within a timelry manner
Great experience, Thank you to Albert for being super helpful with my service!.
Concerning 19A recall / clutch replacement on my JLUR-- 1st plus: I was pleased by the responsiveness of VNCDJR--the service department answered the phone and made an appointment on the spot (completely unlike two other area dealers) 2nd plus: VNCDJR service department made a good visual impression--large clean shop, several service writers on duty. 3rd plus: by driving performance and my undercarriage inspection, VNCDJR evidently did a good, competent job. Only one squawk: time my jeep sat at dealer. I made the late October appointment in late September, told job would require 2-3 days (to be safe). Called early October to ...
Great job amazing work ...a a a a a a a a a a a aa
Always have a great experience at the Van Nuys Jeep dealership. They offer solid service and good deals that help me save on repairs. Would recommend visiting for service here.
I did not have an appointment but Hector was very professional and took care of my service, fast and efficient.
Albert was extremely Helpful in getting my car diagnosed and fixed. Was originally told 2-3 days. He had it ready next day. Amazing Job!
Very helpful and always looking out for my best needs. Every time I have an issue with my car they don’t disappoint and always help me
Great service, Albert was great. Friendly, knowledgeable and very helpful.
Always a pleasant experience.
GREAT SERVICE ATTENTION, FAST AND CLEAR AT DROP OF AND PICKUP. EASY TO UNDERSTAND AND RIGHT ON THE TIME ADVICED.
Service was completed as promised in timely manner. Service addressed issue, as identified by me and them.
Service on my vehicle was done in a timely manner and even included a complimentary car wash they definitely go above and beyond 10 outta 10
Every aspect of our Jeep purchase, the entire staff was straight forward and took really great care of us! Love our Jeep Grand Cherokee Ltd. X!
Great service, brought in vehicle for a recall issue. The guys were able to get me in and out at no time.
Payman is the greatest most bestest nicest most handsomest modest sexiest foreigner the world has ever witnessed.
Paymun was super professional and fair.
Benny was the one who took care of me . He is amazing , professional and very friendly. He is the main reason that I keep coming back to this location .
Friendly staff, Best Deals in the Valley. Go check them out! They made experience of purchasing a car very pleasant.
Great service by the advisor and really helpful on such a short notice
I like this dealership, it is always clean and tidy and they serve me quickly. Thank you
From a far
Great selection of inventory professional staff. Smoothest vehicle purchase I ever made for my work truck. Thank you Mena Mansour for not giving me the run around.
I have had the best experience by far with Selena Morales & her team she goes above and beyond on making sure you get the best of the best on selecting your vehicle when ever anyone is at that Van Nuys looking to get there dream vehicle ask for her
Service was great. Albert assisted me and made the process very easy. Left my TRX for service and was ready in a couple hours with new oil and nicely washed.
Very fest and good service
Helpful staff, great service.
The atendent is excellent I recommend Van Nuys Chrysler Dodge Jeep Ram place. Thank you
Took in my truck. They identified the issue quickly, and worked with me on the best course of action.
Absolutely recommend Albert! 10/10
Good customer service, very friendly and professional.
Great experience with a recall item and oil service
I commend the dealership for wonderful and prompt service! My Grand Cherokee needed to have a headlamp changed. When I called him, my service adviser Albert Maishi, invited me to come over immediately and had the lamp changed within the hour. Thank you, Albert.
Went in for an oil change, the Gentleman called Muni was extremely helpful and friendly. Work was done smoothly and real quick, he explained everything in a very simple yet professional way. Definitely going back and totally recommend to ask for Mr. Muni to assist you with services work.
My experience with the Van Nuys Chrysler Jeep dealership was great! The service Team was awesome and Hector was extra helpful and courteous, and answered all my questions and was attentive to my inquiries and concerns. I recommend this dealership service department, 100%!!
I brought my Van for oil, filter and engine filter change. They did an amazing job, The customer service was above and beyond exceptions. Payman who was my service advisor was great. They even took care of an issue I had on my door. Thank you guys for the great work!
Outstanding Service by Albert at Van Nuys Chrysler Dodge Jeep RAM! I recently brought my Dodge Challenger in for an oil change on Saturday October 12th, 2024 and I couldn’t be more impressed with the service I received. Albert, who coordinated the entire process, was fantastic from start to finish. He was professional, knowledgeable, and ensured everything went smoothly. Not only did he keep me informed throughout, but he also made sure my Challenger was ready on time, with no delays or surprises. The service itself was thorough, and Albert took the time to address any questions I had. It’...
100 % recommended Rene and Analya great help to find what I wanted
Good customer service. Helped me with my car lease option and recent service. Thanks a lot
Armen B. in service is great... very relaxed, honest, and gets the job done on time!
Best experience I ever had buying a truck and I don’t think I ever said that. Great Job Mena. Welcome to the family.
Had an amazing experience buying my promaster with the Commercial Manager, Mena Mansour. I wanted a very particular Promaster with all the options. Was not easy to find but Mena made it happen. Took 3 days to locate and Mena stayed on top of it better than I could have expected. After all the hard work he gave me an amazing deal. This is your guy for any Ram commercial truck or van.
Benny was my service guy and he’s amazing and very helpful. He listened to my concerns then explained my repairs. I would recommend him anytime.
I’ve been a loyal customer of this dealership for years, having purchased six cars from them, and my latest acquisition—a 2024 Jeep Wrangler—has been the best experience yet. The sales team, particularly managers Brian and George, deserve special mention. They are incredibly polite, helpful, and make the buying process smooth and enjoyable. Their dedication to customer satisfaction is evident in every interaction. Moreover, the service manager, Payman, has always been a great support. He ensures all service needs are met promptly and efficiently, providing peace of mind and consistently excellent results. If I could give more than 5 stars, ...
Benny at Service Department was very helpful. Amazing customer service and smooth process. Thank you
Benny is the best service advisor. Consistency and Honesty. The best of the best!!! Thank you
Great service, very friendly! thank you very much!
Mena did a great job at helping us purchase the truck we had been looking for. He exceeded all expectations, and we will gladly be returning for future purchases. Thanks Mena, we love our new purchase. Ross in the finance department made our transaction fast and easy. Great working with them both!
It was amazing service. Payman is a great guy and the great service advisor. Thank you very much for the service. I’m extremely happy.
Albert at Van Nuys Chrysler Dodge Jeep RAM was incredibly helpful! I called them asking for same-day availability with my car battery issues and they were able to make a space in the lot for me right away. They even paid for my uber back home and I had my car back in less than 24 hours. 10/10 would recommend!
Great experience Love Eddie great service advisor extremely polite and explains everything in detail. You have gotten expensive Quality is great! What happened to coffee and snacks in waiting area? Customer care is Great! Would recommend sales and staff members dress with issued dealer attire. And would suggest softer more gentle music selection for customers with children. It was interesting play list perfect for a party! I was never once approached from sales staff Having said that I am interested in a deal to trade in my 2019 Rubicon for the Hemi version And I would need more than 32k for ...
I’m very grateful that you guys help me out with my needs.thank you again.
Service department was great. They evaluated my issues and too care of it. Albert was great.