Customer Testimonials

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Google Mar 30, 2023

This place was amazing from entering the parking lot Armen really helped me , as well made me so secure that everything would be fine the Service advisor team nailed it they are the Best they got the nail out my tire and I'm ready for action... Make sure you guys get the Titanium plus package it covers repairs so you'll keep money in your pocket

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Google Mar 30, 2023

Ben was amazing, he gave me the best deal, i recommend to ask for Ben whenever you want to buy a car.

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Google Mar 30, 2023

Really long wait times to get a recall serviced. I’m having to wait 2 months to get an appointment.

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DealerRater Mar 30, 2023

Fast, courteous, fair. Would recommend this dealership again. Matt, Jordan, and Renee were great. Thanks

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Google Mar 30, 2023

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Google Mar 30, 2023

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DealerRater Mar 30, 2023

Muy amablemente me a tendieron gracias i su cervisio es genial 😁 te ayudan muy ble mente

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DealerRater Mar 29, 2023

I went in for a periodic oil change. Hector Herrera, my service manager; as always received me and took care of me. Hector’s attention to detail and his team had me out of there in less than an hour and a half. They also performed a tire rotation and a 30 point inspection on my vehicle. Very happy and satisfied with the service here at Russell Westbrook. Thank you, Hector and team for your outstanding service.

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DealerRater Mar 29, 2023

Very helpful, kept me up to date, and was able to address all my concerns

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DealerRater Mar 29, 2023

I was helped quickly and was ordered an Uber for each way which made it easy.

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DealerRater Mar 29, 2023

This dealership has taken care of all my automotive needs. Everyone has been nice, respectful and diligent.

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Google Mar 29, 2023

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Google Mar 28, 2023

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Google Mar 28, 2023

Rogelio was vey helpful and the service was efficient

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Google Mar 28, 2023

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Google Mar 28, 2023

Amazing service

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Google Mar 28, 2023

Benny was very nice and helpful. Would definitely recommend the service there.

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DealerRater Mar 27, 2023

This dealership have great customer services and support, excellent turnaround . Hector was very helpful in recommending services

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DealerRater Mar 27, 2023

Valuable, concerned competent Manager who showed up when the transaction was threatened by a misunderstanding and breakdown in communication. Overall, the sales save goes to Lilly, Nick gets the patience award (Nick, the truck didn’t come with Magnetic Charging! – we wasted 20 min in the truck while it was raining), and Chris was cool with the financing, and I bought almost everything he suggested because of that. I count the experience as 4 out of 5 stars, and everyone earned their pay that night. I thank Lily, Nick, and Raed, Chris, I’m still waiting on that $50 Amazon Card!

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Google Mar 27, 2023

To Raed Malaed, Thank you for your assurance you gave when I arrived at your dealership Tuesday March 14, 2023 and questioned the process. After being told I would not meet with Lilly Vega, who sealed the deal with me over the phone, I was acting adversarial, and my attitude was reactive and viewed as a possible problem. The background that Nick (I cannot remember his last name) did not know about was that I had already been to the Hunter Dealership in Lancaster, where I ran into the “Market Adjustment” ploy which was foisted on the sales person by his sales ...

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Google Mar 27, 2023

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DealerRater Mar 26, 2023

Professional, friendly service with modern, comfortable waiting areas, as well as the option to have UBER transport provided.

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DealerRater Mar 26, 2023

100 points good attention on the dealer the service is good on the faster the employees thanks Dealer van Nuys Chrysler

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Google Mar 26, 2023

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DealerRater Mar 26, 2023

The service team is very nice and very helpful they always help me every time I go

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DealerRater Mar 25, 2023

The best service I ever received Sales Manager knew what he is doing Again I am will recommend your dealership to my friends

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DealerRater Mar 24, 2023

I really liked their customer services and not feeling pressured by my salesmen Ruben. I will definitely refer friends to them.

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DealerRater Mar 24, 2023

Everything good. Even delivered car to me! Leo was fast and easy. Would recommend again.

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DealerRater Mar 24, 2023

Hector jr handled the service for my car. I left very happy. Hector -you are the best!

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Google Mar 24, 2023

Quick service and great communication with Mr. Vahe Gabrielyan

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Google Mar 24, 2023

You are folks of your word! We agreed on a price, we drove all the way up to see you, and you kept your word. The price you said was the price we paid. We love our Tahoe! Thank you!

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DealerRater Mar 24, 2023

Vahe was very knowledgeable abour the Dodge Charger I purchased on 3/22/23. I fell in love with the car. He made the purchase painless!

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DealerRater Mar 23, 2023

Peyman was professional and responded in a timely manner. He was helpful and answered all our questions

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DealerRater Mar 23, 2023

Very nice and very quick response. I was expecting to be ready in 3 weeks, but it was way earlier.

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DealerRater Mar 22, 2023

I was recently in for an oil change and my service was made very quick and efficient. My advisor Roger called me to let me know my car was ready.

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DealerRater Mar 22, 2023

Great service as always, payman replay help and make it easy to come in and out

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DealerRater Mar 22, 2023

Excellent customer service. Quick response time. I would definitely come back & get all my services needed here.

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DealerRater Mar 22, 2023

Great customer service , friendly at the desk. My truck was done around the estimate time I will gladly come back anytime.

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Google Mar 22, 2023

Oscar, Rayan and Mena (Joey) took exceptional care of my need to get me out of my lease without penalty into the purchase of my car, a 2022 Jeep Wrangler Sahara 4xe, below a 6% APR! I can't say enough about them as they actively worked several options until I was happy with the final outcome. Personable, responsible and reliable, they went above and beyond the mainstream marketplace to take quality care of me. I left out feeling very satisfied.

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Google Mar 22, 2023

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DealerRater Mar 21, 2023

The staff was helpful and answered all of my questions. Made the buying process easy.

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DealerRater Mar 21, 2023

Very friendly and honestly people, they do go out of their way to give you best deals.

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DealerRater Mar 20, 2023

In and out with no problem’s customer service was excellent I highly recommend your next stop to buy a new car.

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DealerRater Mar 20, 2023

Payman was a great consultant and really went the extra mile suggesting a cost effective solution for my car. Can highly recommend him.

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DealerRater Mar 20, 2023

We set up an appointment for Sunday between 9-10. Showed up, at 9, gave them sometime to open up. Ara showed up with one of the vehicles we were interested in, and then took us to grab the second one, test drove, they worked some numbers and made the deal, they gave us a fair price on a trade in, and we are overall happy with the purchase! A few hiccups along the way but that’s to be expected when you are making a large purchase. We dealt with it as it came and all worked out good! Thank you ...

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DealerRater Mar 20, 2023

Ben is very best person he help me to get best deal to get my car I prefer you go and talk him he provide best deal to get you best car

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DealerRater Mar 20, 2023

Armen is the best and always helpful. He is very communicative and assists me in a timely manner.

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Google Mar 20, 2023

Ben is best person to talk with he help with everything what he give us best discount on our car

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DealerRater Mar 19, 2023

Great customer service. That tell you with details what you Service you need next time

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DealerRater Mar 19, 2023

It was great service I’m very happy with the service and would likely go there again. Thank you!

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DealerRater Mar 19, 2023

Great customer service! Straight forward and honest! Thank you so much for making a dream possible!

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DealerRater Mar 19, 2023

I am very grateful to have all the work in dealerships thanks so much everyone .

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DealerRater Mar 19, 2023

They were all generous people and they helped me get the car I really wanted and I appreciate them for all they did to help me get approved for the car I have now with no credit, I would give this dealership a 10/10.

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DealerRater Mar 19, 2023

The initial person I spoke with was a bit aggressive and impatient. When I arrived for may appt that they pushed, they weren't even in that day. Fortunately, Zaman was there to pick up where the last staff member left off. Zaman was patient, informative and enthusiastic.

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DealerRater Mar 19, 2023

GREAT SERVICE, KNOWLEDGEABLE AND FAST SERVICE. Very attentive personnel. Will definetly be back in the future

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DealerRater Mar 19, 2023

Other than having to wait for back ordered parts the service team was great and very helpful.

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DealerRater Mar 19, 2023

Diego was fantastic - the car had some windshield pits that were covered with stickers but otherwise it was everything I wanted.

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DealerRater Mar 18, 2023

The reason we take our car to RW is the service manager Benny. He’s trust worthy and I always feel like I taken care of w great service that I trust

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DealerRater Mar 18, 2023

Muy bueno. Excelente servicio rápido organizado. El trato al cliente muy bueno y la idoneidad también.

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DealerRater Mar 18, 2023

Shat shnorhakalutyun amen inchi hamar hatkapes Armenin , es urax em vor hamagorcakcum em dzer het .

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DealerRater Mar 18, 2023

Leo and Santos were very helpful and we came to a deal quickly. Transaction was completed quickly and very courteously. They were great!

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DealerRater Mar 18, 2023

Everyone were nice and helpful, we got a good deal and we are happy with our purchase

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DealerRater Mar 18, 2023

Great service from all involved easy quick and done right the first time thank you for that

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DealerRater Mar 18, 2023

Amazing service, super quick and painless. Thank you Armen for being so helpful. See you on the next one

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DealerRater Mar 18, 2023

Great service from this team. I will be back very soon! Thank you so much

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DealerRater Mar 18, 2023

I really love my new car. It is exactly what I wanted and needed, gas efficient.

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DealerRater Mar 18, 2023

Everything was beautiful and handled appropriately and professionally big shout out to everyone for making my dream car reality

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Google Mar 18, 2023

Along with someone that was looking for a car,they got it. They were 😊 very busy good deals.

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DealerRater Mar 17, 2023

Excelent service...the adviser Armen like always very Nice and Respectful Thank you! I will recommend you!

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DealerRater Mar 16, 2023

The salesman, Santo’s did a great job taking time helping me. Explaining how the electrionics work, helping myself and my wife feel comfortable in the buying process. He gave it his personal touch.

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DealerRater Mar 16, 2023

Sales people go above and beyond to get you into a vehicle and make sure your car payment is tailored to your needs.

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DealerRater Mar 15, 2023

Benny gives excellent service, always there to help. Always go to him when I need something done on my Jeep

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DealerRater Mar 15, 2023

The dealership told me if I had any problems or need anything to come back they would take good care of me and they did.. I needed gas...

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DealerRater Mar 15, 2023

G o o d. S o f a r, r e l i a b l e

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DealerRater Mar 15, 2023

EXELLENT SERVICE MY SERVICE ADVISOR PAYMAN ALWAYS ON POINT IF I HAVE INSSUE WITH MY JEEP AND HES FAST RELIABLE RIGHT AWAY KEEP UP GOOD WORK PAYMAN VERY FRIENDLY AND RELIABLE AND OTHER PERSON WANT TO SAY THANK YOU IS HECTOR THE MANAGER IN THE SERVICE DEPARTMENT FOR EXELLENT SERVICE HE PROVIDED FOR ME AND FRIENDLY AND RELIABLE KEEP UP GOOD WORK AND OTHER PERSON WANT TO SAY THANK YOU AND THE MECHANIC WORKS WITH PAYMAN VERY FRIENDLY AND RELIABLE HES ALWAYS ON TOP ISSUE LET YOU KNOW WHAT WRONG WITH YOUR VEHICLE RIGHT AWAY KEEP UP GOOD WORK

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DealerRater Mar 15, 2023

Prepaid service should be a priority and should not be made to wait hours and hours for a simple oil change.

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DealerRater Mar 14, 2023

Great dealership excellent staff especially Mr Benny at the service department always helpful and kind will recommend with friends and families

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DealerRater Mar 13, 2023

This was my first time using the service department. There are no clear directions provided for customers arriving. I waited for 20 minutes thinking I would be greeted by a service person that never materialized. After going inside, I discovered you have to bring your vehicle in, go inside and wait to be greeted and assisted. The service itself was performed efficiently, and the customer service upon completion was very good.

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DealerRater Mar 13, 2023

It took a while to get my urgent issue across to have my car seen. When my car was seen they provided me with a rental as promised and flowed through by keeping me in touch letting me know when car will be ready. After a week vehicle was ready, however an issue is still occurring and this is a manufacturer issue from what i am told. Other than that the employees were nice

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Google Mar 13, 2023

Great experience awesome service Thankkkk you Ben !!

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DealerRater Mar 13, 2023

Armen has always been so helpful and easy to work with. He provides the best and most efficient help in a timely manner. I am able to trust him whenever I bring my car in last minute or for a scheduled service.

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DealerRater Mar 13, 2023

They provided fast service. Kept me up to date with the status of my car.

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DealerRater Mar 12, 2023

Ben was great! He was efficient and found the best deal for us! We are happy customers.

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DealerRater Mar 12, 2023

The service representative, Vahe was very helpful and accommodating. I really appreciate the service that he provided. Thanks!

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DealerRater Mar 12, 2023

Payman was amazing and he was very helpful he answered all my questions and was caring

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DealerRater Mar 12, 2023

Great customer service all the way across the board. Roger was very attentive and very customer service driven. I was very happy with his service and communication.

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DealerRater Mar 12, 2023

Always friendly staff. Would be nice if express oil change was actually express. Sometimes the wait is too long.

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DealerRater Mar 12, 2023

Ben and Fadel were both incredible to work with. Excellent team. Excellent communication and I always had cold water!! I had an intention of what I wanted and they showed me even better!

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Google Mar 12, 2023

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Google Mar 12, 2023

BEN & FADEL! Beyond excellent service!! Couldn’t have been a better experience!!

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DealerRater Mar 10, 2023

I experienced a good costumer service from the moment I started to chat about a vehicle, until I signed off on it and purchased it. Mike Torosian was amazing and for sure he will have my future businesses and I will record Van NUYS Chrysler Dogde Jeep Ram to everyone I know who is looking for a car.

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DealerRater Mar 10, 2023

Great please to shop for Car sales person was very nice and he know what I was looking for and very detailed.

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DealerRater Mar 10, 2023

Roger was friendly, professional and efficient in expediting my car service. I truly appreciate it! Definitely a 10😊

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DealerRater Mar 10, 2023

Very helpful and the best service that I can get thank you for all your work and will be working with you guys again.

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DealerRater Mar 9, 2023

Great people great customer service best prices in town. Enjoyed the experience super easy and fast

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DealerRater Mar 9, 2023

I was thoroughly impressed with the salesman and how nice and helpful they were. And finance was the easiest ever, best dealership I’ve been to!

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DealerRater Mar 9, 2023

My contact Armen was very helpful and easily accessible at all times. He took care of everything promptly and professionally.

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DealerRater Mar 9, 2023

The Van Nuys Chrysler dealer ship was an amazing experience looking for a car for my daughter everything she wanted in a car I found it there. The staff was very helpful and especially Moussa E, he an awesome salesmen making sure are needs were meet.. I would refer them to a friend or relative looking for a car I will send them there. Thank for the amazing experience..

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DealerRater Mar 8, 2023

Thanks to Alfredo, and everyone at Van Nuys Dodge Dealer my new car purchase was easy and exactly what i wanted.From the Car to Payment. This is the second time buying a car from Alfredo and i will keep coming back. Thank you for everything!!

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Google Mar 7, 2023

This experience was a smooth process for my first car purchase. Took some time for the paper work to go through but everything was great! The hospitality of Moses asking if we needed anything to helping us discuss a out the features of my new car. We took the car for a spin and noticed the car had barely any gas in it. Moses took care of that problem with no issues and FILL the ENTIRE tank up before I drove off the lot with my new car! I would recommend this place to anyone looking for a new car ...


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