Customer Testimonials
Very professional and fast
Amir was great and would definitely buy again with him
Everything was great!
Fast service. Got me in and out as predicted
10/10 experience from Armen at the Service center was very professional and helpful
Had an amazing experience with Armen. Needed to fix my AC and they took in the car the same day and the turnaround was one day! Also fixed other issues that the advisor saw. Very professional, quick, respectful and pleasant to work with. Good overall environment as well. Will be going there for all my car services going forward. Highly recommend!
Good service
I took my 2021 Jeep in for 30,000 miles service and was very impressed by Ed, who patiently explained to me all the items that required checking. I got my car back, freshly washed and smelled like a new car. Will definitely continue to have the car serviced here.
Service writer Valve was excellent. He recommended what should be done on my Ram Truck. Gave me a time frame when service would be completed, got me a ride home and pick me up when service was completed. Very Professional
I cannot speak highly enough about Van Nuys Jeep, they really go above and beyond. I had little hope that they would be able to arrange a deal that would work for both sides, but thanks to ADAN, JUSTIN and LEO we were able to get in done in less than 48 hours from first point of contact to meeting me 2 hours away to drop my car off to me. A special SO to Adan who I plan to do business with in the future. They are a class act operation. I would advise anyone in the new or used market ...
Awesome service with my GrandCherokee Jeep with very knowledgeable advisor Benny. Thank you so much Benny!
Brought my car in for a recall
Hector was very responsive and professional…Happy with his service.. What I did not appreciate was a few months back. I brought my car in to see if the recalls can be done on two separate occasions a gentleman in his mid 30s told me that my car could not be worked on that it was too old and they didn’t have the parts so I’m two separate occasions. The gentleman at the front desk sent me away telling me he couldn’t do the recalls so needless to say when he called me and told me he ...
great and fast costumer service
Great service and Advisor Benny
Quick and efficient service. Payman was very helpful thought out my experience replacing my cars engine. Thanks!
it's always a pleasure to be a customer of this dealership. From the purchase or my Jeep compass to the service guys Hector Jr and Armen always going above and beyond and meeting my needs and expectations.
Outstanding customer service! Loving my Jeep and my Jeep team. If you can, get Benny as your service assessor. He's wonderful, kind and reliable. Thank you for taking such good care of my car.
Amazing experiance
Great service!
Dropped off my car for services and recalls; Benny is greeting me with smile and welcoming me. Communication was very effective and give me update throughout the day when to pick up my car! 10/10 for the customer services and quality! 😊
Great experience with the service department team!
Took my car in for service, Hector Jr in the service department was welcoming and helpful
Fantastic service from the service writer Hector Jr. to the technicians! Top shelf! A number 1
Very professional and friendly staff, had an appointment for scheduled maintenance, and 2 safety recalls for my Jeep Wrangler, showed up at 7 am. Benny, one of the service advisors started the paper work right away, they took the car in for service, the car was ready and washed by 9 am. Benny called me the next day to make sure everything was okay with the car and the service.
Awesome service , sales guys very helpful and friendly! Specially Aadi , he is very polite and very knowledgeable. Thank you
My experience for servicing my wrangler at Van Nuys was perfect ! Albert was caring , attentive , went above and beyond. He ensured my car was ready before the time he gave me. Answered all my questions and was a pleasure to deal with. I will highly recommend.
Benny was amazing and took great care of me. Thanks so much.
I am truly grateful, especially to Mr. Peyman Arjang, who is professional and meticulous in his work. He managed the service of my car, including a full service, car inspection, oil and filter change, and tire replacement. All these tasks were completed in a short time, freeing me from the bitter experience I had with the dealer service in Canoga Park. The service at the Van Nuys dealer is truly different and customer-oriented, especially with Payman Arjang. Thank you!
Ask for Junior he is great and helpful.
Excellent service
Payman goes above and beyond Incredible customer service
Great and friendly service!
I loved that my car was fixed fast. It was very pricey, but overall a decent experience. Got ubered to work and picked up from work to pick up my vehicle.
Great dealership, had a good experience as a first time buyer.
Hector Jr Lopez is the BEST Service Advisor ever. Jr provides top shelf, white glove service above and beyond expectations. I appreciate him and applaud him. I've shared my excellent experience at Van Nuys CDJR with friends and family. My 1st time visiting the dealership and I recommend the service department.
Leo is a excellent sales person , and helped me to get a great deal with my new car !!! Thank you !!
Albert is great! He took care of me and got me in and out right away. They also Uber up to 10 miles which is amazing and convenient! I highly recommend this dealership. We also purchased both our Jeep Wranglers from here. 5 Stars service department!!
Albert is absolutely incredible, so happy to help with anything I needed!
Best service quick friendly thank you.
Great service, polite and professional
They did a great job when I took my jeep to get serviced
They really helped me out, my experience was great! I was in and out of there in no time.
They were very timely, knowledgeable and efficient. My son truly enjoys having this car. It looks good, it rides well, and it just puts a huge smile on his face. So thank you Van Nuys Chrysler Dodge Jeep Ram.
Hector Sr. was great, super helpful and got everything taken care of for me!
(Translated by Google) We are very happy with the way they treated us. (Original) Nos venimos muy contentos por la forma q nos atendieron
I dropped my car off for service and they texted me asking if im interested in selling or upgrading, so I upgraded
Service dept. was great!! fit me in on a Saturday at last minute and helped me out of a bind!! Thank you
Finally getting my dream car thanks to Jesus and nick! They exceeded my expectations in a very comfortable environment! Def come here for your car needs 🙂 Thankyou again!
Great service!
Benny from the jeep service center was absolutely amazing! He was very patient and kind, made sure to explain everything , set up my uber and even had my car be cleaned. After my first bad experience I was very hesitant going back for service but Benny was a complete difference! Highly recommend him!
Great customer service. Very knowledgeable and professional staff members. Went in with vehicle issues and left worry free. Thank you.
Just purchased my wagoner from Luis. He made the process super simple and fast.
Benny my service person was great! He got in in a day and done by noon. I was leaving on a 5k mile road trip. And forgot to have my oil changed.
Very pleasant and professional experience.
Paymen was extremely HELPFUL and made a stressful situation come to a pleasant conclusion. Thank you, Paymen.
Payman is the best Service Advisor, Ever! Thank you Van Nuys Chrysler Dodge Jeep RAM for taking care of my 2019 Pacifica!
Nick Vinny and Chase were awesome! They really helped me get the best deal. Really appreciate all the help and time they spent with me. Signing docs was also well explained and not rushed which I really appreciated.